Do You Offer Samples? How Can I Score Some?

We’d love to hook your V up with some free samples. We care about what you put down there, just take our Free The V questionnaire and sign up to get a sample box shipped directly to your home. You just pay $1 for shipping!

Are Seventh Generation Tampons Certified Organic?

Our tampons are certified to the Global Organic Textile Standard (GOTs) by Oregon Tilth. The organic certification covers all the cotton components of our tampons including the absorbent material, cover, and string. Additionally, GOTs also requires that accessories (the applicator), finishes (water repellent wax), and the packaging meet the human and environmental health and social criteria set forth in the standard. No synthetic fertilizers, non-GMO, and no sewage sludge are the tenants of organic practices.

What absorbency levels does Seventh Generation offer?

Each V has their own flow, so in our Free the V period subscription kit we offer a range of absorbency from which to choose. Our subscription kit offers a range of absorbency levels. Our pads have regular, super, and overnight absorbency levels and our tampons come in regular and super absorbency levels.

What is the difference between the daytime pads and the overnight pads?

While made with the same organic cotton, our overnight pads are longer and a bit wider for additional protection while you sleep.

How much does shipping cost?

Nothing! Shipping is always free! All subscriptions come with free shipping, every time. Initial orders and automatic renewal orders will arrive in 5-7 business days.

How do I know if my order was processed?

You will receive an email confirmation to let you know your order was received.

What form of payment do you accept?

We accept all major credit cards Visa, Mastercard, and American Express.

When does my subscription renew?

Every 60 to 90 days, depending on your subscription, you will receive a subscription renewal confirmation email, which indicates that you have been charged for a renewal order that is being processed, and will ship within 48 hours. Seventh Generation does not grant a refund/cancellation once a renewal order is being processed or has already shipped.

Cancellations

You can cancel your subscription at any time. However, we can't grant a refund/cancellation when a renewal order is placed, is being processed, or has shipped, which, depending on the service you choose, occurs automatically every 60 or 90 days after signing up for your subscription.

How do I cancel?

Log into your account by clicking on the ACCOUNT tab in the upper right-hand corner on our website. On the left hand side, you will see a 'subscription management' tab. Click the tab to open your subscription account information. Once you're looking at your subscription orders you'll see the option to cancel. Select cancel and you're all set! If you have any questions, please contact us here.

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